How long has it been without you asking yourself: How are my relationships with my clients?. If you don't have an answer or you simply don't know it, we suggest that you get to know what the "Relationship Lab ™" is all about.
The year takes its first steps. . For some brands it is time to resume diagnoses, define actions and implement plans. Among those earrings that appear, we ask ourselves: Is the task of listening to the client? To value your voice?.
As marketing professionals, we can consecrate victory in our daily activities with little. Is a lead enough? Is that what makes a business sustainable? well no, let's think.
Sooner or later, most brands are entering/starting what we call the era of powerful relationships. Users, clients or consumers, all types today are related to a brand before, during and after the purchase of a product or service. At Destí we say that it is a continuous relationship and that necessarily implies developing the ability to move as a brand.
It is the mecca of relational marketing. The most sought after answer on how to generate genuine connections that lead us to treat our clients in a unique and unrepeatable way.
In Latin America, the importance of CX is already installed
Marketers by AdLatina
Destí is a new consulting firm specializing in customer centricity transformation. In this note, its CEO and co-founder talks about what it is about and what are the objectives of the new consultancy.